Best Western Plus Bloomington Hotel

The front desk lady was amazing. Always helpful and knowledgeable. Above and beyond. The shuttle drivers, just as accommodating. The hotel room was a little out dated: no usb ports or C ports. Some wear and tear. Here and there in bathroom as well as furniture. Bed was ok. Not great but ok. The pool area was crazy. No order in the jacuzzi. Children under 14. Some with parents. Under 5. Trying to warm them up. Because the pool water was extremely cold. The patrons did not watch their children. A woman tried to be rude with my 7 year old granddaughter over a beach ball that was not theirs. Another child tried to bully my granddaughter over noodle. I was polite in both cases. Another two boys 9&10?, were being picked on by a teen, 13-14? The horse played was Attempting to drown. Again no supervision of parents. On either side. We were present but we were on vacation. Not present to watch other people’s children. Though we did prepare to intervene if, absolutely necessary. The younger boys’ older brother maybe 14 or 15, came around and he proceeded to horse played with the first teen. Play drowning him. They ended up at the jacuzzi, leaving the two younger boys alone. Finally their mom was present, by then. Just no one to make sure children are not left unattended was our concern. With too many bullies around. Children preying on children. Adults cannot intervene lest they get accused of anything nowadays. Just pray for the best. However, Wyndham could be held liable due to no security to any parties involved. Just a thought. Our first night’s sleep was disrupted by preteens/teens, running around at 1-2am. Breakfast meals were okay. No oatmeal, fruits or waffles but ok.

Perfect location. Beds were very comfortable, room and facilities were clean, staff were very helpful and courteous, shuttle service was excellent, and the drivers were very friendly and helpful. Breakfast great. A wide variety of things to eat, hot and cold.

Was hesitant based on some of the reviews- but we had an AWESOME time. Our 1yr and 4 yr old loved the zero-entry waterpark! The poolside king suite was perfect for us and in great shape & very reasonable. We could very easily walk to the mall, which was a huge perk to not load kids in/out of vehicle.

Location was fantastic, right across the street from the Mall Of America. The pool area is especially nice at this hotel, it was freshly remodeled and very large. Even the breakfast was far above average for a hotel. It was an actual hot food buffet not the usual grab and go package goods. Rooms were nice and spacious and connected to keep the family close.

very kind staff ! great breakfast! the kids loved loved loved the pool! the room was really comfortable and we enjoyed our stay! it was really clean and the housekeeping staff was kind! Thank you for all you do !